About this role

▸about Bybit — company background

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Responsibilities

• Own the product planning and iteration of the P2P trading platform, continuously improving trading efficiency, liquidity, and overall user experience.

• Design and optimize core P2P trading flows, including Ads sequence, request matching, order creation, payment confirmation, dispute handling, and merchant management.

• Improve transaction conversion and completion rates by optimizing user journeys, payment experiences, and trading interaction mechanisms.

• Analyze transaction risks and abnormal scenarios (e.g. payment disputes, fraudulent behavior, order cancellations, malicious users) and collaborate with risk control teams to improve platform safety.

• Design trust and protection mechanisms for buyers and sellers, including escrow processes, appeal flows, and risk alerts.

• Monitor key P2P metrics such as order completion rate, dispute rate, liquidity, transaction volume, and user retention, and drive continuous optimization through data analysis.

sourced from the original posting ↗ · always verify details there before applying