Senior Custody Operations Manager
Bybit · Kuala Lumpur, Malaysia · senior
Bybit · Kuala Lumpur, Malaysia · senior
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
- Lead the strategic development and scaling of digital asset custody solutions
- Serve as the business owner of the custody product: from infrastructure choices to pricing models to market positioning
- Partner with third-party custodians, sub-custodians, banks, and wallet providers to design and maintain asset flows
- Collaborate with product and engineering teams to define feature needs (e.g., whitelisting, MPC, token support, settlement models)
- Define and implement client-facing workflows: onboarding, segregation, audit, and reporting- Support BD in pitching custody solutions to institutional clients, including co-developing commercial proposals
- Monitor evolving regulatory, technical, and compliance requirements related to digital asset custody- Oversee key custody metrics (e.g., AUC, transaction volume, SLAs) and drive reporting for internal and external stakeholders
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