About this role

▸about Bybit — company background

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Responsibilities:

• Collaborate with compliance teams across different countries to design and optimize KYC workflows that balance regulatory requirements, user experience, and conversion rates.

• Work closely with Design, Development, Risk, and Compliance teams to prioritize and implement KYC process improvements that bring the most value.

• Create and maintain Product Requirement Documents (PRDs) to ensure project clarity, proper execution, and timely delivery.

• Analyze key user metrics (e.g., verification success rate, drop-off points) and use data-driven insights to improve the KYC experience and conversion.

• Conduct user behavior analysis and continuously refine workflows to optimize the KYC process, enhance user experience, and improve efficiency in target markets.

• Ensure smooth internal communication and alignment on KYC requirements, articulating new features and improvements to stakeholders.

sourced from the original posting ↗ · always verify details there before applying