VIP Relationship Manager, Vietnam
OKX · Remote · lead
salary undisclosed· posted 4h ago
OKX · Remote · lead
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
This role offers the chance to drive OKX’s growth in high-value markets while building long-term relationships with influential clients. You will play a key part in shaping our VIP strategy, helping to expand OKX’s footprint across the local market.
• Manage relationships with VIP clients in the local market.
• Cultivate and strengthen relationships with existing clients through consistent communication and rapport-building efforts.
• Develop and implement customer service processes and systems, including management rules and monitoring of key customer status.
• Analyze client behavior to identify unspoken needs and prepare key customer analysis reports.
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