About this role

▸about BitGo — company background

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

The BitGo Prime team is a dynamic, high-performing group that provides critical services to our institutional trading, lending, and borrowing clients in partnership with our Trust custody and compliance entity; global account managers and salespeople; and finance and accounting. Our extended unit consists of a diverse group of trading, lending, and KYC/AML professionals with extensive backgrounds in traditional and crypto-finance, including front-, middle-, and back-office.

The Client Service Associate will be responsible for managing all aspects of Prime’s crypto financing and trading service. Candidates should be comfortable working Weekend and Night Shifts as per requirement of the team, basis a rotational shift policy.

Responsibilities:

Responsible for all aspects of daily client business with BitGo Prime, including but not limited to loan processing, trade settlement, payments, reconciliation, and reporting.

Interact with external clients on a daily basis and liaise with internal stakeholders, including Compliance, Finance, Risk, Support, Sales, and Technology.