About this role

▸about Coinbase — company background

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

As a Software Engineer, Enterprise Apps on the CX Shared Agent Platforms and SFDC Solutions team within Coinbase's Enterprise Applications and Architecture org, you'll build the platforms and services that power customer experience and compliance operations across Coinbase. This team develops scalable internal tools, agent workflows, and integrations that help CX agents resolve customer issues and manage KYC and compliance processes with greater speed and accuracy. You'll own full-stack development of services and applications that directly improve agent productivity and customer satisfaction at scale.

What you'll do:

Build and ship full-stack services and applications using Golang, gRPC, TypeScript, and React to support CX agent workflows and automation.

Own the design, implementation, and integration of third-party platforms (Salesforce, Maestro QA, Assembled) that extend Coinbase's internal CX tooling capabilities.

Drive platform modernization efforts, including support for strategic platform transitions and evolving the agent platform landscape.

Partner with product, design, security, and data teams to deliver cross-functional solutions to complex operational and compliance challenges.

Lead code reviews, architecture discussions, and testing practices that raise the quality bar across the team and support reliable, high-traffic production systems.