About this role

▸about Coinbase — company background

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This Senior Internal Communications Manager role is an individual contributor reporting to the Director of Internal Communications. They will partner directly with executives and senior leaders to tell powerful stories, drive change, and define what best-in-class internal comms looks like in an AI-native company

What you’ll do:

Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc

Ensure employees have the information and context they need to do their job.

Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce.

Measure the effectiveness of communications programs, leveraging data for continuous improvement

Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications.

Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale.

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