About this role

▸about Ripple — company background

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

As a Senior GRC Program Manager, you will support the customer security assurance program, helping Ripple Treasury customers and prospects understand and gain confidence in our security program. This role sits at the intersection of security, sales, and compliance, backing up the RFP team on security questionnaires, meeting directly with prospective customers, maintaining our security-related sales documentation, and supporting the management of customer focused DORA audits.

This is a strong fit for a GRC-minded security professional who translates technical controls into clear, customer-ready answers, owns documentation with rigor, and can handle multiple deadlines across concurrent customer engagements.

WHAT YOU’LL DO:

RFP & Security Questionnaire Support: Serve as backup to the RFP team, completing and reviewing security questionnaires (e.g., SIG, CAIQ, and custom customer questionnaires) accurately and on deadline, and maintaining a repository of reusable, approved responses.

Customer Engagement: Meet with prospective and existing customers to walk through the Ripple security program, respond to security and due diligence questions, and support security-related aspects of deals and renewals.

Security Sales Documentation: Create and maintain security-related sales collateral, security overviews, trust center content, certification and attestation summaries, control mappings, and architecture/data-flow references, ensuring materials stay current and accurately reflect the security program.

DORA Audit Support: Assist in managing customer-initiated DORA (Digital Operational Resilience Act) audits, including coordinating audit logistics, gathering and organizing evidence, and serving as a liaison between customers and internal control owners.

Evidence & Control Coordination: Partner with control owners across Information Security, Engineering, and IT to validate questionnaire responses and gather supporting evidence when needed.

Cross-Functional Collaboration: Work closely with Information Security, Legal, Sales, and Customer Success to ensure consistent, accurate, and contractually aligned representation of Ripple Treasury's security and compliance posture.

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