About this role

▸about Flow Traders — company background

Flow Traders is hiring Reliability Engineers to safeguard the production performance of our global trading platform and the technology estate around it. Undetected degradation costs P&L by the minute.

Most of what makes failures smaller, shorter and easier to contain happens before anything breaks. You automate the repetitive parts of triage, keep alerts to the ones that need a human, and close monitoring gaps. Root causes go back to the teams that own them.

When something does break, control of the room is yours. You're first on it: you size it up, decide who is on the call, and run the response as Incident Commander under our Global Incident Management framework. You coordinate and delegate rather than dropping into the debugging, and your decisions hold even when the room is more senior than you.

You'll sit alongside traders, developers, infrastructure and specialist teams, with the standing to push any of them when operational standards slip.

What You Will Do

Making failures smaller

• Automate repeatable triage work so first-line responds faster and more consistently, including alert enrichment, routing, correlation and operational workflows

• Push for monitoring, alerting and visibility where gaps exist

• Track reliability and availability across critical trading applications and the platforms they depend on, and work with users, development teams and IT to find where service levels are degrading

• Call out weak ownership, missed SLAs, poor alerts and ineffective runbooks, and drive the owning teams to fix them