Senior Director Business Operations

About the Role

Polymarket is growing fast and the operational infrastructure hasn't kept pace. This role exists to fix that. You'll sit at the center of the business, working directly with executive leadership to turn strategy into execution across every function. That means owning the planning cycles, the metrics, the cross-functional programs, and the hard conversations about what gets prioritized and what doesn't. This is not a support role. You'll be expected to have opinions, make calls, and drive outcomes.

The BizOps team is small and the scope is large. You'll be building the operating model as much as running it, which means a lot of the work is zero-to-one. There's no established playbook for most of what Polymarket is doing, and this role is responsible for writing it. If you've spent your career in environments where the processes already exist, this will be an adjustment. If you've built them before and want to do it again at a company with real scale and momentum, this is the job.

The person who succeeds here will be someone who can hold complexity across multiple workstreams without losing the thread, who earns trust from functional leaders by being useful rather than by having authority, and who can move between a board-level strategy memo and a messy operational problem in the same week. The mandate is broad by design. Polymarket needs an operator who can figure out what the business needs and go build it.

What You'll Do

• Own the annual and quarterly planning cycles, including OKR-setting, long-range planning, and quarterly business reviews with exec and functional leadership

• Run weekly and monthly business reviews, building the dashboards, scorecards, and reporting infrastructure leadership uses to track performance and make decisions