AI Operations Specialist

About the role

CoinMarketCap is building AI products to help users discover, understand, and act on crypto information more effectively. We're hiring an AI Operations Specialist to join our AI team. This is an individual contributor role in the Product org.

You'll spend most of your time hands-on with the operational work that keeps the AI team moving: running evaluations, coordinating outreach and follow-ups, building lightweight tools and automations, and stepping in wherever the team needs leverage that week. You'll work closely with the AI team to execute on whatever is most important at any given moment, and you're expected to lean heavily on AI tools to move faster than one operator normally could.

Your contribution is the operational, hands-on work that keeps the AI team moving, and it can look different every week.

What you'll do

Includes but not limited to:

• Run evaluations on AI features: scoring outputs with AI assistance, flagging regressions, building golden sets, and turning results into clear writeups the team can act on.